Legal Information / Disclaimer
See also: Privacy Statement

Europe on Rail acts only as booking agent and has no control over, nor responsibility for, the passes, carriers and other travel accommodations listed. All bookings are accepted and all tickets, passes, and vouchers are issued on the express condition that Europe on Rail is not responsible nor liable for: any loss (consequential or otherwise); damage (including but not limited, loss of, damage to, passengers' clothes, baggage, property, whatsoever); death, injury, delay, inconvenience or irregularity cause by, or arising from, or in connection with, any defect in any vehicle or other land or sea conveyance used, rented, or traveled in; or through the negligence, willful misconduct, strikes, or other acts, defaults, or omissions of any carrier, car rental company, hotel, restaurant, or other provider of goods or services.

Every booking accepted is subject to the conditions, tariffs and regulations imposed by the rail, shipping, bus, car rental, car insurance, or other companies, firms or persons concerned. Travel insurance is recommended. Travelers are responsible for ensuring that they have all necessary travel documents and visas.

All products featured at this site must be purchased in North America. All prices indicated are effective January 1, 2007 and are subject to change without notice.

Eurail passes may not be issued to residents of Europe, the Commonwealth of Independent States, Turkey, Morocco, Algeria, or Tunisia.

Seat reservations, sleepers and couchettes, travel on certain high-speed trains, luggage checking, port taxes, meals, beverages, or refreshments, are all subject to additional charges, which are not included in the price of the rail passes,and which must be paid separately.

Passes are strictly non-refundable if validated and are only valid for those named. Use by other than those named will invalidate the pass and will result in a heavy fine in local currency. It is compulsory to present passports to European rail officials upon request.

GENERAL POLICIES:

Europe on Rail, Inc. accepts credit card payments through Visa, MasterCard & American Express, Discover and Diners Club.

All cards will be charged by us or our pass suppliers directly.

REFUNDS:
Lost or stolen Rail passes are neither refundable nor replaceable unless you have purchased Pass Protection Plan to cover all the passes.

Upon discovery of your loss or theft, follow these simple instructions:

1. Report loss/theft to the police in Europe within 24 hours.
2. Within thirty (30) days of returning home, send a notarized written report with your official police report and your replacement ticket receipt to Europe on Rail, Inc. for reimburse on your unused portion of your pass.

Unused rail passes are refundable within one (1) year from issue date (or six (6) months from issue date where so stated) provided they have not been validated, have been canceled and so stamped at a rail station in Europe prior to the beginning of the validation period. All refunds are subject to a 25% cancellation charge. Unused vouchers of combination packages (those combining rail with other travel programs such as car or hotel) are not refundable if any of the services of the entire combination package have been wholly or partially used. Prices are subject to change without prior notice.

Description of Coverage:

The provider of this program will, by payment, reimburse the pass holder (s) named on the rail passes for theft or accidental loss, subject to exclusion conditions and limitation are contained below.

Loss:

"Loss" means the theft or accidental loss of the rail pass

Effective Period:

"Effective period" means the period from 12:01 am on the date of issue of the pass to 11:59pm on the last day the rail pass is valid. the program only applies to loss sustained during the effective period.

Exclusions:

This program does not apply to any loss caused by:

1. Delay or detained or confiscation by customs
2. Rail pass not in your actual possession at the time of loss
3. War, invasion, act of foreign enemy, hostilities, civil war, rebellion revolution, insurrection or military or usurped power.
4. Any dishonest, fraudulent or criminal act by the pass holder
5. Damage due to wear and tear, gradual deterioration